How can I place an order?
You can place your order directly through our website. Select your desired products, add them to your cart, enter your delivery details, and complete the checkout process.
Do you deliver all over Pakistan?
Yes, Makers Hub delivers across Pakistan through available courier services.
How long does delivery take?
Orders are generally delivered within 3–7 working days, depending on the destination and courier service. Remote areas may take additional time.
How much is the delivery fee?
Shipping charges are calculated according to your order, package weight, and delivery location and will be shown at checkout where applicable.
Do you offer Cash on Delivery (COD)?
COD availability may vary depending on the product, location, and order value. Available payment methods will be displayed during checkout.
Can I cancel my order?
Orders can only be cancelled before they are dispatched. Once an order has been shipped, cancellation may not be possible.
Can I change my order after placing it?
Please contact us as soon as possible if you need to change your order. Changes cannot be guaranteed once the order has been processed or dispatched.
What if I receive a damaged or incorrect product?
Please contact us within 48 hours of delivery and provide clear photos/videos of the product and packaging. We will review the issue and assist you accordingly.
Are silicone molds reusable?
Yes. Silicone molds can generally be reused multiple times when handled, cleaned, and stored properly.
Are product colors and sizes exactly as shown?
We make every effort to display products accurately. However, slight differences in color, size, texture, or appearance may occur due to lighting, photography, screen settings, or manufacturing variations.
Do you sell wholesale?
Yes, selected products may be available for wholesale or bulk orders. Please contact us for bulk-order pricing and availability.
Do you accept custom or special orders?
Custom orders may be available for selected products. Please contact Makers Hub before placing your order to discuss requirements, pricing, and production time.
How can I contact Makers Hub?
You can contact us through our website, Instagram, or the contact details provided on our website.
Makers Hub reserves the right to update these FAQs whenever necessary.